In case you do not make any transaction in a particular segment (Cash or Equity, Futures & Options, Commodities, Currency) for more than 12 months, then your account will be termed as inactive and classified as a Dormant Account.

You can reactivate your account by reaching out to the Dhan Customer Support team, in this case renewal of KYC is not required. 

You can get in touch with our customer service either via Email, Phone or Chat. The email address is and is the fastest way to resolve this issue.