Payout

Why is my payout in processing?
In most cases, IMPS payouts are processed within 2 hours and NEFT payouts are processed as per the following schedule. In exceptional cases, when the benefi...
Tue, 14 May, 2024 at 4:13 PM
Why are payouts not processed after 5pm?
SEBI requires broker’s to upstream/ transfer client funds at the end of every trading day. On the next trading day, these are downstreamed back to the broke...
Tue, 14 May, 2024 at 3:36 PM
Why are payouts blocked currently?
Payouts could be temporarily blocked when we are running our internal EOD/BOD processes and calculations. We request you to try placing a request after some...
Tue, 14 May, 2024 at 3:36 PM
Why is my payout rejected
All payouts that are processed via NEFT have to first be approved by our risk & finance teams. This is to ensure you do not have any margin obligations ...
Tue, 14 May, 2024 at 3:35 PM
Why has my payout failed
Payout could fail if the beneficiary bank/partner banks/NPCI does not recover within the stipulated time. It may sometimes take up to 7 working days to get ...
Tue, 14 May, 2024 at 3:36 PM
Payout is processed but limit not updated?
For payouts rejected, the limit is updated on the next day. This is done to safeguard margin utilisation & requirements in order to avoid any penalties ...
Tue, 14 May, 2024 at 3:35 PM
Which banks are eligible for fast withdrawal?
All banks enabled for IMPS by NPCI are eligible for fast withdrawal on Dhan. Note: Of the above, below banks are not available for Fast Withdrawals: ...
Wed, 15 May, 2024 at 2:34 PM
Can I withdraw funds on Bank holidays / Saturdays?
Yes, you can place a withdrawal request on bank holidays or weekends. However, these requests will be processed on the next exchange settlement day as a NEF...
Tue, 21 May, 2024 at 11:20 AM
How does fast withdrawal (IMPS) work?
Fast withdrawal is an IMPS fund payout mechanism. Using this mechanism, Dhan is able to process withdrawals within 2 hours. This feature is activated by...
Tue, 14 May, 2024 at 3:35 PM
How do NEFT payouts work?
All withdrawals apart from fast withdrawals (meaning those which are not processed via IMPS), are processed via NEFT. This means following payouts will be p...
Tue, 14 May, 2024 at 4:13 PM